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Delivery Information

Delivery costs are determined by your desired shipping location and your chosen delivery timeline.

Shipping Company/Sevice Delivery time Order By Cost GBP Free Above
UK including Northern Ireland
Standard 2nd Class delivery 3-5 Working Days   Free N/A
Royal Mail 1st Class Delivery 1-3 Working Days By 1pm Mon - Fri £3.95 Per Order N/A
DPD Next Working Day (Excluding Northern Ireland) 1 Working Days By 1pm Mon - Thurs £7.95 Per Order N/A
Republic Of Ireland
International Standard Delivery 10-15 Working Days   £6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 1 Working Day By 1pm Mon - Fri £32.00 Per Order N/A
France and Germany
International Standard Delivery 10-15 Working Days   £6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 1 Working Day By 1pm Mon - Fri £22.00 Per Order N/A
Russian Federation
International Standard Delivery 10-15 Working Days

 

£6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
USA
International Standard Delivery 10-15 Working Days   £6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 1 Working Day By 1pm Mon - Fri £32.00 Per Order N/A
Canada
International Standard Delivery 10-15 Working Days   £6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 1 Working Day By 1pm Mon - Fri £32.00 Per Order N/A
Australia
International Standard Delivery 10-15 Working Days   £6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 3 Working Day By 1pm Mon - Fri £22.00 Per Order N/A
New Zealand
International Standard Delivery 10-15 Working Days

 

£6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 3 Working Day By 1pm Mon - Fri £32.00 Per Order N/A
Mexico
International Standard Delivery 10-15 Working Days

 

£6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 2 Working days By 1pm Mon - Fri £32.00 Per Order N/A
Israel
International Standard Delivery 10-15 Working Days

 

£6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £200.00
DHL Express 1 Working Day By 1pm Mon - Fri £32.00 Per Order N/A
Rest of Europe
International Standard Delivery 10-15 Working Days

 

£6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £100.00
DHL Express 1-3 Working Days By 1pm Mon - Fri £32.00 Per Order N/A
Rest Of The World
International Standard Delivery 10-15 Working Days

 

£6.95 Per Order £200.00
International Tracked Delivery 10-15 Working Days By 1pm Mon - Fri £15.00 Per Order £100.00
DHL Express 1-7 Working Days By 1pm Mon - Fri £32.00 Per Order N/A

*Please note these are estimated delivery times once your order has been dispatched.
Delivery costs are determined by your desired shipping location and your chosen delivery timeline.
Please note our orders are delivered by Royal Mail and DHL

**Please note that orders sent internationally may be subject to a customs handing charge.
These charges start for orders over 22 Euros in the EU, but can very depending on the country the order is sent to.
We do not cover these charges

If you’re not home when our courier attempts to deliver your order, they will leave a card stating the following:

  • Whether they will be re-attempting delivery
  • If the courier left your order with a neighbour or in a safe place

Please note some orders may require a signature upon delivery.

Sometimes orders are sent back to us as undeliverable, when we receive these orders back, we will send you an email to let you know that we have received the order back and that we have issued a full refund for this order. We are unable to re-ship orders that have come back to us as undeliverable, if you would still like these items then you are more than welcome to place another order with us.

When placing your order you can have a different billing address and delivery address, this means you can get your order delivered to your work or another address.

Please visit our FAQs by clicking here for additional information.
For information on our return’s procedure, please click here.
To contact us if you have any queries before placing your order, please fill out our contact form here

For General Customer Enquiries - Drop us an email

If you're emailing us about an order, be sure to include the following:

  • Your Order Number
  • Your Name
  • Your Delivery Address

For order enquiries: sales@lingerieoutletstore.co.uk