Terms & Conditions

Who are we?

Welcome to Lingerie Outlet Store, we are owned and operated by Lingerie Outlet Store Ltd (referred to in these terms as “Lingerie Outlet Store”, “us”, “our” and “we”.) Our company registration number is 10461112, we are registered in England and Wales. Our HQ is Unit G20, Europa Business Park, Parsonage Road, Stratton St Margaret, Swindon, Wilts, SN3 4RN.

Payment methods and security

As we use Pay pal credit/debit card systems, you can be assured that we don't hold any credit card details on our files and your money is 100% safe.

We comply with the the Data Protection Act and do not pass your details onto any third parties. Your address information is for the transaction only and we do not keep records for any marketing purposes and you will not receive junk mail or spam from ourselves.


  • FREE 2nd Class delivery to Mainland UK.
  • 24hr Royal Mail delivery to Mainland UK is £2.95.
  • Royal Mail Next Day Delivery to Mainland UK is £7.20. This is a guaranteed next day when ordered Monday to Friday before 1pm delivery unless ordered on Friday after 2pm - excluding bank holidays.

Want your products in time for Christmas? Make sure you place your order by the following:

  • 25th November - if your delivery address is Static/ Operational BFPOs - all delivery types
  • 9th December - Standard Tracked Delivery - the EU/ Rest of the World
  • 12th December - Premium Tracked Delivery - the EU/ Rest of the World
  • 18th December - 2nd Class Delivery - UK
  • 19th December - Tracked 48 hour (Orders over £45) - UK
  • 20th December - 1st Class Delivery - UK


To redeem a promotion code online, you must enter the code at your Shopping Bag and click Apply Discount Code. Your discount will be applied if your basket meets the requirements necessary.

  • Discount codes entitle you to save on a new order placed with Lingerie Outlet Store Ltd.
  • Discount codes cannot be used against orders for gift cards.
  • Discount codes are only valid for a limited time whilst stocks last and may be withdrawn without notice at any time.
  • Unless Lingerie Outlet Store Ltd state otherwise, discount codes can only be redeemed once per customer.
  • Only one discount code/ offer can be used per order.
  • Discount codes are not valid in conjunction with any other discount codes or offers.
  • When you use a discount code, the offer does not include delivery charges.

20% off for Valentine's Day

  • Use code LOVE20 at the checkout for 20% off.
  • This code cannot be use in conjunction with any other offer.
  • Please see promotions terms and conditions for more information.
  • This promotion is valid from 24/01/2020 - 17/02/2020.